Based on public reviews and response behavior.
995 reviews over 252 days (about 120 per month). Busiest month: 12% of reviews. Languages: en 44%, unknown 26%, id 13%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
67.0
Industry average 66.2
0.8 above average
Rating
3.54
Industry average 4.38
0.84 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 65% negative
Covering July 2026 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 57% negative and 3% neutral.
Share of theme mentions
Themes extracted from 995 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.191). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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