Based on public reviews and response behavior.
757 reviews over 5,749 days (about 4 per month). Busiest month: 4% of reviews. Languages: en 100%, unknown 0%, de 0%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
66.7
Industry average 66.2
0.5 above average
Rating
3.02
Industry average 4.38
1.36 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 50% negative
Covering July 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 27% of reviews in this period, with 55% negative and 18% neutral.
Share of theme mentions
Themes extracted from 757 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 133 mentions with a sentiment score of 74.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.02 stars is 1.3 below the Professional Services average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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