Based on public reviews and response behavior.
1,000 reviews over 463 days (about 66 per month). Busiest month: 8% of reviews. Languages: en 90%, unknown 9%, es 0%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
66.6
Industry average 66.2
0.4 above average
Rating
4.48
Industry average 4.38
0.10 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering July 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 579 mentions with a sentiment score of 77.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
