Customereye

Data Axle USA

Professional Services • United Statesdataaxleusa.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 328 days (about 9.3 per month). Busiest month: 34% of reviews. Languages: en 95%, fr 2%, unknown 2%.

Overall Score

67/100
−39.4 vs. last month4.18 ★ average rating · 100 reviews
67/100 from 100 reviews over 5 months, moderate confidence.

Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026

Score

66.6

Industry average 66.2

0.4 above average

Rating

4.18

Industry average 4.38

0.20 below average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#733of 1436 ranked in Professional Services
Top 51% · Mid Packdown 129 from last month
#1 (best)#1436 (worst)
#731Peer
#732Peer
#733This company
#734Peer
#735Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Onboarding
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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