Based on public reviews and response behavior.
100 reviews over 1,171 days (about 2.6 per month). Busiest month: 20% of reviews. Languages: en 97%, fr 3%.
Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 16 Oct 2026
Score
69.7
Industry average 66.3
3.4 above average
Rating
3.06
Industry average 4.29
1.23 below average
Reply rate
—
Industry average 42.1%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 31% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,798 ranked companies in Flight & Hotel Booking (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 74.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.06 stars is 1.2 below the Flight & Hotel Booking average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
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