Based on public reviews and response behavior.
100 reviews over 622 days (about 4.9 per month). Busiest month: 10% of reviews. Languages: en 96%, unknown 3%, cy 1%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
56.6
Industry average 59.9
3.3 below average
Rating
2.91
Industry average 4.24
1.33 below average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 49% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.211 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Onboarding" is the strongest recurring theme in the reviews: 14 mentions with a sentiment score of 72.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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