Customereye

BlueStacks

Gaming & Esports • United Statesbluestacks.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

30/100
−66.7 vs. last month1.72 ★ average rating · 397 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#257of 259
Top 99% · Bottom Tier
#1 (best)#259 (worst)
#255Peer
#256Peer
#257This company
#258Peer
#259Peer

Overall Customer Sentiment

Below Average

28% of reviews positive, 70% negative

28%
positive
  • Positive28%
  • Neutral3%
  • Negative70%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 356 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
15.9%
Loyalty
15.0%
Problem Resolution
15.0%
Product Quality
14.4%
Communication
12.7%

Most feedback concerns Response Speed.

The most common complaint theme is Response Speed, making up 15.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100
89/100
signal score
  • •Built from a negative-review share of 68.7% across this company's analyzed reviews.
  • •14 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.7avg rating
5★
11.6%
4★
3.5%
3★
4.3%
2★
6.3%
1★
74.3%

Based on 397 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 3.8% in the three months before that.

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