Based on public reviews and response behavior.
150 reviews over 586 days (about 7.8 per month). Busiest month: 11% of reviews. Languages: en 93%, de 3%, es 2%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
56.6
Industry average 57.8
1.2 below average
Rating
4.89
Industry average 4.00
0.89 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 11% negative
Covering September 2026 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 10% negative and 10% neutral.
Share of theme mentions
Themes extracted from 150 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 88.45/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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