Based on public reviews and response behavior.
103 reviews over 2,046 days (about 1.5 per month). Busiest month: 10% of reviews. Languages: en 96%, unknown 3%, es 1%.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
56.5
Industry average 59.9
3.4 below average
Rating
4.23
Industry average 4.24
in line with average
Reply rate
—
Industry average 26.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering January 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 103 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.321). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 80.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
