Based on public reviews and response behavior.
4,910 reviews over 336 days (about 445 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 60%, unknown 34%, fr 1%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
46.7
Industry average 60.3
13.6 below average
Rating
4.23
Industry average 4.05
0.18 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering August 2026 — 3,145 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 29% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 4,910 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.103). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 46.7 sits in the bottom quarter of about 2,300 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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