Customereye

SoftMall

Software & Web Servicessoftmall.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 374 days (about 8.1 per month). Busiest month: 25% of reviews. Languages: en 100%.

Overall Score

47/100
+10.5 vs. last month4.46 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#838of 1101
Top 76% · Bottom Tier
#1 (best)#1101 (worst)
#836Peer
#837Peer
#838This company
#839Peer
#840Peer

43 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

64% of reviews positive, 32% negative

64%
positive
  • Positive64%
  • Neutral4%
  • Negative32%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 0% negative and 13% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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