Based on public reviews and response behavior.
302 reviews over 615 days (about 15 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
46.8
Industry average 60.3
13.5 below average
Rating
4.25
Industry average 4.05
0.20 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering August 2026 — 165 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 33% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 302 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.148). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 46.8 sits in the bottom quarter of about 2,300 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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