Based on public reviews and response behavior.
188 reviews over 26 days (about 220 per month). Busiest month: 90% of reviews — one month dominates this sample. Languages: en 55%, es 20%, fr 9%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
46.3
Industry average 61.8
15.5 below average
Rating
3.76
Industry average 4.15
0.39 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 45% negative
Covering September 2026 — 170 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 45% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 188 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.605 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.3 sits in the bottom quarter of about 3,300 ranked Software & Web Services companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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