Customereye

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Software & Web Servicesjoinchargeback.com

Review data last updated .

Based on public reviews and response behavior.

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196 reviews over 183 days (about 33 per month). Busiest month: 93% of reviews — one month dominates this sample. Languages: en 85%, es 6%, de 2%.

Overall Score

40/100
Short observation window (183 days)
−13.7 vs. last month4.27 ★ average rating · 196 reviews
40/100 from 196 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 93% of the reviews.

Software & Web Services average: score 56.5, rating 4.01 stars, reply rate 36.3%, over 1,089 ranked companies · benchmark 16 Sept 2026

Score40.2vs 56.516.3Rating4.27vs 4.010.26Reply ratevs 36.3%

Competitive Performance Rank

Among ranked Software & Web Services companies

#956of 1089 ranked in Software & Web Services
Top 88% · Bottom Tier
#1 (best)#1089 (worst)
#954Peer
#955Peer
#956This company
#957Peer
#958Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

47% of reviews positive, 50% negative

47%
positive
  • Positive47%
  • Neutral3%
  • Negative50%

Sentiment Balance

Covering April 2026 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 57% negative and 14% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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