Customereye

Vea Telecoms

Software & Web Services • United Kingdomveatelecoms.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 144 days (about 42 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

46/100
Short observation window (144 days)
−42.2 vs. last month4.96 ★ average rating · 200 reviews
46/100 from 200 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 70% of the reviews.

Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026

Score

46.3

Industry average 60.3

14.0 below average

Rating

4.96

Industry average 4.05

0.91 above average

Reply rate

—

Industry average 35.6%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1944of 2326 ranked in Software & Web Services
Top 84% · Bottom Tierdown 499 from last month
#1 (best)#2326 (worst)
#1942Peer
#1943Peer
#1944This company
#1945Peer
#1946Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Problem Resolution
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Customer Support
Hidden
Response Speed
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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