Based on public reviews and response behavior.
100 reviews over 699 days (about 4.3 per month). Busiest month: 20% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.9, rating 4.57 stars, reply rate 38.2%, over 1,503 ranked companies · benchmark 24 Oct 2026
Score
47.0
Industry average 69.9
22.9 below average
Rating
2.10
Industry average 4.57
2.47 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 65% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,503 ranked companies in Schools & Academic Education (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.238 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 47.0 sits in the bottom quarter of about 1,500 ranked Schools & Academic Education companies (25th percentile: 61, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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