National Driver Training

Schools & Academic Education • United Stateswww.nationaldrivertraining.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

4.22 ★ average rating · 694 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#184of 203

Top 91% · Bottom Tier

#1 (best)#203 (worst)

#182Peer

#183Peer

#184This company

#185Peer

#186Peer

Overall Customer Sentiment

Below Average

73% of reviews positive, 26% negative

73%

positive

Positive73%
Neutral1%
Negative26%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 633 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

20.5%

Product Quality

19.8%

Customer Support

16.0%

Loyalty

14.8%

Response Speed

8.9%

Most feedback concerns Onboarding.

The most common complaint theme is Problem Resolution, making up 5.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 26.1% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating

5★

67.1%

4★

13.1%

3★

5.2%

2★

3.7%

1★

10.8%

Based on 694 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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