Based on public reviews and response behavior.
100 reviews over 2,399 days (about 1.3 per month). Busiest month: 36% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
46.6
Industry average 69.6
23.0 below average
Rating
3.60
Industry average 4.54
0.94 below average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 28% negative
Covering May 2020 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.466 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.6 sits in the bottom quarter of about 1,000 ranked Schools & Academic Education companies (25th percentile: 60, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
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