Based on public reviews and response behavior.
100 reviews over 415 days (about 7.3 per month). Busiest month: 13% of reviews. Languages: en 91%, unknown 6%, es 3%.
Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.8%, over 774 ranked companies · benchmark 9 Oct 2026
Score
48.3
Industry average 61.0
12.7 below average
Rating
3.92
Industry average 4.38
0.46 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering November 2025 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 774 ranked companies in Auto Parts & Accessories (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.362 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.252). Review the worst months in the trend data to identify specific operational or product issues.
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