Auto Parts & Accessories • USwww.townfairtire.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,134 days (about 16 per month). Busiest month: 13% of reviews.
Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,008 ranked companies · benchmark 14 Oct 2026
Score
52.0
Industry average 61.5
9.5 below average
Rating
4.54
Industry average 4.37
0.17 above average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering September 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Introduce a technician sign-off checklist for every service visit covering lug nut torque verification, brake line integrity, and completion confirmation for all requested services (rotations, alignments). Pair this with a digital customer-facing summary sent via SMS or email post-service.
With a 0% reply rate on 1,000 reviews and zero reviews in the past 12 months, Town Fair Tire has entirely disengaged from its public reputation. Assign a dedicated reputation management resource or partner with a platform to respond to all 1-star and 2-star reviews within 48 hours with empathetic, specific, non-template responses.
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