Based on public reviews and response behavior.
100 reviews over 1,701 days (about 1.8 per month). Busiest month: 8% of reviews. Languages: en 99%, fr 1%.
Auto Parts & Accessories average: score 61.5, rating 4.37 stars, reply rate 34.1%, over 1,008 ranked companies · benchmark 14 Oct 2026
Score
52.1
Industry average 61.5
9.4 below average
Rating
3.40
Industry average 4.37
0.97 below average
Reply rate
—
Industry average 34.1%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 45% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,008 ranked companies in Auto Parts & Accessories (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.264 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99