Based on public reviews and response behavior.
613 days of reviews, with a sparse monthly review flow. Busiest month: 29% of reviews. Languages: en 88%, unknown 11%, ro 1%.
Auto Parts & Accessories average: score 61.2, rating 4.26 stars, reply rate 32.9%, over 1,090 ranked companies · benchmark 3 Nov 2026
Score
48.3
Industry average 61.2
12.9 below average
Rating
4.60
Industry average 4.26
0.34 above average
Reply rate
—
Industry average 32.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,090 ranked companies in Auto Parts & Accessories (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.150 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 48.3 sits in the bottom quarter of about 1,100 ranked Auto Parts & Accessories companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
