Campbell Miller Tools

Construction & Industrial • United Kingdomcampbellmillertools.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−11.1 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#275of 404

Top 68% · Mid Pack

#1 (best)#404 (worst)

#273Peer

#274Peer

#275This company

#276Peer

#277Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral2%
Negative20%

Sentiment Balance

Covering December 2023 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.5%

Response Speed

16.2%

Pricing

15.0%

Product Quality

13.4%

Customer Support

13.2%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100

44/100

signal score

•Built from a negative-review share of 29.0% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

93.0%

4★

4.2%

3★

0.5%

2★

0.5%

1★

1.8%

Based on 600 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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