Customereye

böhme

Apparel & Fashion • United Statesbohme.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
−8.3 vs. last month3.68 ★ average rating · 603 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#255of 330
Top 77% · Bottom Tier
#1 (best)#330 (worst)
#253Peer
#254Peer
#255This company
#256Peer
#257Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 31% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.5%
Loyalty
20.2%
Delivery Shipping
15.4%
Customer Support
11.8%
Pricing
11.4%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 20.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 30.5% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
56.7%
4
8.0%
3
5.3%
2
6.6%
1
23.4%

Based on 603 analyzed reviews. Sentiment is improving: 71.9% of reviews in the last three months were positive, compared with 36.4% in the three months before that.

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