Starcrest

Apparel & Fashion • United Statesstarcrest.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

4.32 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#295of 330

Top 89% · Bottom Tier

#1 (best)#330 (worst)

#293Peer

#294Peer

#295This company

#296Peer

#297Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 40% negative

56%

positive

Positive56%
Neutral3%
Negative40%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

31.6%

Response Speed

12.0%

Product Quality

11.5%

Loyalty

11.3%

Pricing

10.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 31.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100

70/100

signal score

•Built from a negative-review share of 51.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

69.3%

4★

12.5%

3★

6.8%

2★

3.2%

1★

8.2%

Based on 600 analyzed reviews. Sentiment is slipping: 81.8% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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