Airparks

Travel & Hospitality • United Statesairparks.de

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

4.05 ★ average rating · 611 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#131of 150

Top 87% · Bottom Tier

#1 (best)#150 (worst)

#129Peer

#130Peer

#131This company

#132Peer

#133Peer

Overall Customer Sentiment

Below Average

59% of reviews positive, 40% negative

59%

positive

Positive59%
Neutral2%
Negative40%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 601 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.7%

Response Speed

14.5%

Loyalty

13.5%

Onboarding

13.4%

Product Quality

12.3%

Most feedback concerns Customer Support.

The most common complaint theme is Response Speed, making up 14.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM38/100

38/100

signal score

•Built from a negative-review share of 39.9% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

59.6%

4★

14.9%

3★

7.9%

2★

6.4%

1★

11.3%

Based on 611 analyzed reviews. Sentiment is improving: 20.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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