Based on public reviews and response behavior.
200 reviews over 22 days (about 277 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 94%, unknown 5%, hr 1%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
55.9
Industry average 66.1
10.2 below average
Rating
3.23
Industry average 4.23
1.00 below average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 3% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 83% of reviews against an industry average of 51%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
An average rating of 3.23 stars is 1.0 below the Energy & Utilities average of 4.2. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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