Based on public reviews and response behavior.
1,600 reviews.
Tech & Electronics average: score 60.0, rating 4.24 stars, reply rate 29.4%, over 800 ranked companies · benchmark 8 Oct 2026
Score
60.7
Industry average 60.0
0.8 above average
Rating
3.83
Industry average 4.24
0.41 below average
Reply rate
—
Industry average 29.4%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 37% negative
Covering August 2026 — 409 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.
Share of theme mentions
Themes extracted from 1,600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 800 ranked companies in Tech & Electronics (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.298 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 495 mentions with a sentiment score of 78.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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