Customereye

AAA

Tech & Electronicsaaa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
+6.0 vs. last month3.83 ★ average rating · 1,600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#30of 127
Top 24% · Top Tier
#1 (best)#127 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Overall Customer Sentiment

Category Leader

60% of reviews positive, 37% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative37%

Sentiment Balance

Covering August 2026 — 409 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 32% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,599 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.9%
Product Quality
16.8%
Response Speed
14.7%
Loyalty
14.1%
Delivery Shipping
10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100
47/100
signal score
  • Built from a negative-review share of 37.3% across this company's analyzed reviews.
  • 17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
66.8%
4
4.3%
3
0.8%
2
1.8%
1
26.4%

Based on 1,600 analyzed reviews. Sentiment is improving: 84.4% of reviews in the last three months were positive, compared with 63.1% in the three months before that.

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