DroneBase

Tech & Electronicsdronebase.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

3.86 ★ average rating · 702 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#99of 127

Top 78% · Bottom Tier

#1 (best)#127 (worst)

#97Peer

#98Peer

#99This company

#100Peer

#101Peer

Overall Customer Sentiment

Below Average

69% of reviews positive, 28% negative

69%

positive

Positive69%
Neutral3%
Negative28%

Sentiment Balance

Covering June 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 637 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

17.6%

Response Speed

14.1%

Customer Support

13.2%

Loyalty

11.9%

Onboarding

11.6%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 4.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 28.2% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

53.7%

4★

16.5%

3★

7.8%

2★

6.4%

1★

15.5%

Based on 702 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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