Based on public reviews and response behavior.
199 reviews over 67 days (about 90 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%, zh 1%.
Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,068 ranked companies · benchmark 20 Oct 2026
Score
46.9
Industry average 59.5
12.6 below average
Rating
3.60
Industry average 4.12
0.52 below average
Reply rate
—
Industry average 28.0%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 44% negative
Covering September 2026 — 146 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 36% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 199 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,068 ranked companies in Tech & Electronics (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.255 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.9 sits in the bottom quarter of about 1,100 ranked Tech & Electronics companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
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