Control4

Tech & Electronics • United Statescontrol4.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

2.66 ★ average rating · 628 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#122of 127

Top 96% · Bottom Tier

#1 (best)#127 (worst)

#120Peer

#121Peer

#122This company

#123Peer

#124Peer

Overall Customer Sentiment

Below Average

45% of reviews positive, 53% negative

45%

positive

Positive45%
Neutral3%
Negative53%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 594 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Problem Resolution

15.5%

Loyalty

14.6%

Customer Support

14.0%

Pricing

12.9%

Product Quality

11.6%

Most feedback concerns Problem Resolution.

The most common complaint theme is Problem Resolution, making up 15.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 52.9% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.7avg rating

5★

15.0%

4★

16.7%

3★

19.7%

2★

16.6%

1★

32.0%

Based on 628 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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