Customereye

LaCie

Tech & Electronicswww.lacie.com

Review data last updated .

Based on public reviews and response behavior.

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73 reviews over 2,334 days (about 0.9 per month). Busiest month: 4% of reviews. Languages: en 89%, de 6%, fr 3%.

Overall Score

34/100
1.37 ★ average rating · 73 reviews
34/100 from 73 reviews over 5 months, limited confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,068 ranked companies · benchmark 20 Oct 2026

Score

33.5

Industry average 59.5

26.0 below average

Rating

1.37

Industry average 4.12

2.75 below average

Reply rate

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Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#978of 1068 ranked in Tech & Electronics
Top 92% · Bottom Tier
#1 (best)#1068 (worst)
#976Peer
#977Peer
#978This company
#979Peer
#980Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

18% of reviews positive, 81% negative

18%
positive
  • Positive18%
  • Neutral1%
  • Negative81%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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