Customereye

Dualmine

Tech & Electronics • United Kingdomdualmine.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,458 days (about 13 per month). Busiest month: 25% of reviews.

Overall Score

33/100
−26.7 vs. last month2.54 ★ average rating · 600 reviews
33/100 from 600 reviews over 38 months, high confidence.

Tech & Electronics average: score 59.5, rating 4.12 stars, reply rate 28.0%, over 1,068 ranked companies · benchmark 20 Oct 2026

Score

33.0

Industry average 59.5

26.5 below average

Rating

2.54

Industry average 4.12

1.58 below average

Reply rate

—

Industry average 28.0%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#981of 1068 ranked in Tech & Electronics
Top 92% · Bottom Tierdown 47 from last month
#1 (best)#1068 (worst)
#979Peer
#980Peer
#981This company
#982Peer
#983Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

44% of reviews positive, 55% negative

44%
positive
  • Positive44%
  • Neutral1%
  • Negative55%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Pricing
Hidden
Customer Support
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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