Based on public reviews and response behavior.
100 reviews over 2,372 days (about 1.3 per month). Busiest month: 8% of reviews. Languages: en 89%, pt 6%, fr 2%.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026
Score
65.9
Industry average 64.1
1.8 above average
Rating
4.06
Industry average 4.25
0.19 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
65% of reviews positive, 35% negative
Covering December 2022 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,494 ranked companies in General Retail & Marketplaces (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.231 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 44 mentions with a sentiment score of 77.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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