Based on public reviews and response behavior.
100 reviews over 132 days (about 23 per month). Busiest month: 40% of reviews. Languages: en 93%, es 6%, pt 1%.
General Retail & Marketplaces average: score 64.1, rating 4.25 stars, reply rate 36.5%, over 2,494 ranked companies · benchmark 1 Nov 2026
Score
65.8
Industry average 64.1
1.7 above average
Rating
3.88
Industry average 4.25
0.37 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 29% negative
Covering October 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,494 ranked companies in General Retail & Marketplaces (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Pricing" is the strongest recurring theme in the reviews: 34 mentions with a sentiment score of 82.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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