Based on public reviews and response behavior.
100 reviews over 1,245 days (about 2.4 per month). Busiest month: 21% of reviews. Languages: en 97%, bg 1%, de 1%.
These figures describe an earlier period, not the last 12 months.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.8%, over 825 ranked companies · benchmark 2 Nov 2026
Score
50.7
Industry average 60.0
9.3 below average
Rating
4.30
Industry average 4.24
0.06 above average
Reply rate
—
Industry average 26.8%
not measured
Not ranked
no reviews in the last 12 months
71% of reviews positive, 27% negative
Covering October 2020 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 825 ranked companies in Gaming & Esports (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.242). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 71.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
