Based on public reviews and response behavior.
1,581 reviews over 3,917 days (about 12 per month). Busiest month: 11% of reviews. Languages: en 100%, af 0%, unknown 0%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
43.1
Industry average 61.8
18.7 below average
Rating
3.45
Industry average 4.15
0.70 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering August 2026 — 80 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 35% negative and 3% neutral.
Share of theme mentions
Themes extracted from 1,581 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.171). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 43.1 sits in the bottom quarter of about 3,100 ranked Software & Web Services companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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