Based on public reviews and response behavior.
61 reviews over 193 days (about 9.6 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026
Score
43.0
Industry average 61.8
18.8 below average
Rating
2.21
Industry average 4.15
1.94 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
36% of reviews positive, 62% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 61 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,145 ranked companies in Software & Web Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.336 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.0 sits in the bottom quarter of about 3,100 ranked Software & Web Services companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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