Based on public reviews and response behavior.
100 reviews over 1,597 days (about 1.9 per month). Busiest month: 9% of reviews. Languages: en 94%, es 3%, da 1%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
57.2
Industry average 57.8
0.6 below average
Rating
2.92
Industry average 4.00
1.08 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.352 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Onboarding" is the strongest recurring theme in the reviews: 13 mentions with a sentiment score of 76.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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