Based on public reviews and response behavior.
100 reviews over 120 days (about 25 per month). Busiest month: 25% of reviews. Languages: en 99%, no 1%.
Gaming & Esports average: score 56.7, rating 4.14 stars, reply rate 28.9%, over 745 ranked companies · benchmark 6 Oct 2026
Score
57.0
Industry average 56.7
0.3 above average
Rating
2.76
Industry average 4.14
1.38 below average
Reply rate
—
Industry average 28.9%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 33% negative and 8% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 745 ranked companies in Gaming & Esports (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.110 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Onboarding" is the strongest recurring theme in the reviews: 28 mentions with a sentiment score of 70.90/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
