Customereye

XEROGRAPHIC INTERNATIONAL

Computers & Hardwarexerographic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,521 days (about 1.2 per month). Busiest month: 6% of reviews. Languages: en 93%, fr 2%, es 1%.

Overall Score

52/100
4.63 ★ average rating · 100 reviews
52/100 from 100 reviews over 12 months, moderate confidence.

Computers & Hardware average: score 61.9, rating 4.29 stars, reply rate 33.4%, over 272 ranked companies · benchmark 1 Nov 2026

Score

51.9

Industry average 61.9

10.0 below average

Rating

4.63

Industry average 4.29

0.34 above average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#213of 272 ranked in Computers & Hardware
Top 78% · Bottom Tier
#1 (best)#272 (worst)
#211Peer
#212Peer
#213This company
#214Peer
#215Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering October 2023 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Response Speed
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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