Customereye

Xcotton

Finance & Insurance • United Statesxcottons.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 19 days (about 160 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 88%, fr 5%, unknown 4%.

Overall Score

53/100
Short observation window (19 days)
+2.3 vs. last month4.79 ★ average rating · 100 reviews
53/100 from 100 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 54% of the reviews.

Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026

Score

53.0

Industry average 64.0

11.0 below average

Rating

4.79

Industry average 4.23

0.56 above average

Reply rate

—

Industry average 47.0%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#2232of 2796 ranked in Finance & Insurance
Top 80% · Bottom Tierup 91 from last month
#1 (best)#2796 (worst)
#2230Peer
#2231Peer
#2232This company
#2233Peer
#2234Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering August 2026 — 54 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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