Finance & Insurance • United Kingdomuk.protectyourbubble.com
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 123 days (about 50 per month). Busiest month: 29% of reviews. Languages: en 100%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
53.0
Industry average 64.0
11.0 below average
Rating
4.39
Industry average 4.23
0.16 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 21% negative
Covering September 2026 — 33 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.265 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 53.0 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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