Based on public reviews and response behavior.
250 reviews over 355 days (about 21 per month). Busiest month: 40% of reviews. Languages: en 95%, unknown 4%, cy 0%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
53.0
Industry average 64.0
11.0 below average
Rating
4.37
Industry average 4.23
0.14 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Share of theme mentions
Themes from the 250 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.633). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 53.0 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
