Based on public reviews and response behavior.
1,058 reviews over 633 days (about 51 per month). Busiest month: 20% of reviews. Languages: en 89%, unknown 10%, es 0%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
53.0
Industry average 64.0
11.0 below average
Rating
3.33
Industry average 4.23
0.90 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 47% negative
Covering September 2026 — 71 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 51% of reviews in this period, with 48% negative and 1% neutral.
Share of theme mentions
Themes from the 1,058 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.0 sits in the bottom quarter of about 2,800 ranked Finance & Insurance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 3% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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