Based on public reviews and response behavior.
1,941 reviews over 4,340 days (about 14 per month). Busiest month: 12% of reviews. Languages: en 96%, unknown 2%, es 1%.
Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026
Score
61.7
Industry average 66.0
4.3 below average
Rating
3.80
Industry average 4.35
0.55 below average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering August 2026 — 125 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 39% negative and 1% neutral.
Share of theme mentions
Themes from the 1,941 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,150 ranked companies in Professional Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.132 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.163). Review the worst months in the trend data to identify specific operational or product issues.
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