Customereye

Pollfish Market Research Platform

Professional Servicespollfish.com

Review data last updated .

Based on public reviews and response behavior.

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106 reviews over 628 days (about 5.1 per month). Busiest month: 10% of reviews. Languages: en 95%, es 1%, it 1%.

Overall Score

62/100
−30.0 vs. last month4.07 ★ average rating · 106 reviews
62/100 from 106 reviews over 13 months, moderate confidence.

Professional Services average: score 66.0, rating 4.35 stars, reply rate 45.1%, over 1,150 ranked companies · benchmark 30 Oct 2026

Score

61.7

Industry average 66.0

4.3 below average

Rating

4.07

Industry average 4.35

0.28 below average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Professional Services companies

#707of 1150 ranked in Professional Services
Top 61% · Mid Packup 145 from last month
#1 (best)#1150 (worst)
#705Peer
#706Peer
#707This company
#708Peer
#709Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

69% of reviews positive, 28% negative

69%
positive
  • Positive69%
  • Neutral3%
  • Negative28%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
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Product Quality
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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