Customereye

Zog Energy

Energy & Utilities • United Kingdomwww.zogenergy.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 551 days (about 5.5 per month). Busiest month: 15% of reviews. Languages: en 99%, unknown 1%.

Overall Score

57/100
−41.7 vs. last month4.78 ★ average rating · 100 reviews
57/100 from 100 reviews over 13 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

57.4

Industry average 66.1

8.7 below average

Rating

4.78

Industry average 4.23

0.55 above average

Reply rate

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Industry average 51.2%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering December 2021 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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