Based on public reviews and response behavior.
2,342 reviews over 1,577 days (about 45 per month). Busiest month: 34% of reviews. Languages: en 90%, unknown 8%, af 1%.
Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026
Score
83.8
Industry average 69.4
14.4 above average
Rating
4.50
Industry average 4.50
in line with average
Reply rate
—
Industry average 47.5%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,342 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,425 ranked companies in Legal & Compliance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.8 places the company in the top quarter of about 1,500 ranked Legal & Compliance companies (75th percentile: 78). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 76% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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