Customereye

Vivez au Canada

Legal & Compliance • Canadawww.vivezaucanada.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
+25.0 vs. last month4.77 ★ average rating · 265 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#31of 101
Top 31% · Upper Half
#1 (best)#101 (worst)
#29Peer
#30Peer
#31This company
#32Peer
#33Peer

Overall Customer Sentiment

Above Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 243 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
26.6%
Loyalty
13.7%
Product Quality
11.8%
Communication
9.6%
Response Speed
9.0%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM41/100
41/100
signal score
  • Built from a negative-review share of 40.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
80.0%
4
18.9%
3
0.0%
2
0.0%
1
1.1%

Based on 265 analyzed reviews. Sentiment is holding steady: 94.4% of reviews in the last three months were positive, compared with 90.0% in the three months before that.

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